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Friday, October 30, 2015

Goulet Q&A Episode 100, Goulet Shop Tour!


Goulet Q&A is now available as an audio podcast! Click here  for the RSS feed to use in your podcast app of choice, or click here for a direct download.

Back on August 23, 2013 when I published my first Q&A, I really didn't think about ever hitting episode 100. A lot has happened since then, for sure! But here we are, and I and my team wanted to celebrate by answering the one question I've repeatedly side-stepped...showing you a tour of our GouletPens.com headquarters!

In this video you'll find:

  • Some interesting Q&A stats
  • An in-depth tour of my office where Q&A is shot
  • Why the stuff on my bookshelf is important
  • My pen storage cabinet
  • An in-depth tour of the GouletPens.com office/warehouse
  • A walk through the "life of an order" when you order from us
  • Bloopers and outtakes 

This episode is a little shorter than usual, but it's quality over quantity today. I hope you enjoy the celebration of 100 episodes of Goulet Q&A!

QOTW: This one will be a free-for-all, I'd love to hear your reactions after seeing this video!

Write On,
Brian Goulet

2 comments:

  1. Great treat, thanks, Brian. You've said previously how the company has grown and the number of team members you have now. But I still think of Goulet Pen Company as this small family run business. Now seeing you go from section to section with the actual people in each department, it's a real accomplishment that you have maintained that close run family approach even though it takes quite a few people to make it happen.

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  2. This was amazing to see, having been a customer of yours since the early days. It is a real accomplishment to have grown so much so quickly while not losing control over your brand's core values. I used to think that the type of "extreme customer service" and the personal touches you and Rachel put into the business couldn't possibly be scalable to a larger operation. But with your larger team, the quality of your content & customer support has gotten even better! I'm sure you've been told this before- but you should write a book about how you've managed to accomplish all of that.

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