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Wednesday, June 22, 2016

Now Offering FedEx at Goulet Pens!


Ever since we started our business in our home just over six years ago, we've only offered USPS (United States Postal Service) as our shipping carrier. It's been reliable, but as rates have increased in recent years, especially for our international friends, we felt it was time to explore alternatives.

We're pleased to announce effective today we are now offering FedEx as a second option for shipping. We'll continue to offer USPS, and FedEx now helps us offer even more options. Here's a rundown...

FedEx Domestic Options:

For all three of these rates, the price will increase based on the overall weight of your order and where it's going (the further from Va. and the heavier it is, the more expensive it will be).
  • FedEx Ground
    • Packages will arrive in 1-5 business days, depending on how close you are to us here in Virginia. Hawaii and Alaska may be closer to 5-7 business days.
    • These orders ship within our normal one-two business days like all our other USPS orders. 
    • Full tracking is included, and starts around $8-9 in price.
  • FedEx 2 Day
    • An expedited shipping option for when you need guaranteed quick delivery, though not as expensive as overnight. 
    • If you place your order by 10am Eastern Time (Monday-Friday), we'll ship it same day (or the next business day if it's the weekend), and it will arrive to you within two business days (Monday-Friday) by 4:30pm your time. 
    • Full tracking is included, and starts around $12 in price.
  • FedEx Standard Overnight
    • Our most expedited shipping option for when you need guaranteed speedy delivery. 
    • If you place your order by 10am Eastern Time (Monday-Friday), we'll ship it same day (or the next business day if it's the weekend), and it will arrive to you on the next business day (Monday-Friday) by 3pm your time. 
    • Full tracking is included, and starts around $15-$30 in price.

FedEx International Options:

For these rates, the price will increase based on the overall weight of your order and where it's going. Unlike USPS, the package will be delivered directly to your doorstep, with a potential customs bill to follow within a few weeks of delivery. A signature will be required for delivery.
  • FedEx International Economy
    • If you place your order by 10am Eastern Time (Monday-Friday), we'll ship it same day (or the next business day if it's the weekend), and it will arrive to you within two to five business days (Monday-Friday). 
    • Full tracking is included.
    • For most locations, it starts around $21-30 in price, with some regions a bit more than that. Our friends in Canada will see rates on the low end of this scale, and can expect delivery within two business days of shipping!
  • FedEx International Priority
    • Our most expedited shipping option. 
    • If you place your order by 10am Eastern Time (Monday-Friday), we'll ship it same day (or the next business day if it's the weekend), and it will arrive to you within one to two business days (Monday-Friday). 
    • Full tracking is included.
    • For most locations, it starts around $23-35 in price, with some regions a bit more than that. Our friends in Canada will see rates on the low end of this scale, and can expect delivery within one business day of shipping! Seriously amazing.

USPS Will Still Be Offered

We will continue to offer USPS services alongside these FedEx offerings.

Within the US, you'll still be able to choose from:
  • USPS First-Class Mail
    • Low ~$3-5 charge for orders under one pound and less than $500
    • Typically arrives in 1-5 business days 
  • USPS Priority Mail
    • Flat $6.95-8.95 depending on location
    • FREE for APO addresses (thank you to our military servicemen and women!)
    • Typically arrives in 1-3 business days 
  • USPS Priority Mail with Signature Confirmation
    • Flat $9-11 depending on location
    • Same as regular Priority Mail but requires a signature to accept the package. 
For US orders over $500, we will require that you either select the USPS Priority Mail with signature confirmation, or one of the three FedEx methods. These methods are all a bit more secure for delivery, so we'll feel better knowing that your expensive order will get to you safely.

For our international folks, you'll still have the options of:
  • USPS First-Class International Mail
    • Available for orders under $300 and weighing less than 4 pounds
    • No tracking is available
    • While the most economical, it can take anywhere from 2-8 weeks for delivery 
  • USPS Priority International Mail
    • Available for orders up to $300 in value
    • Limited tracking, takes 1-3 weeks for delivery
  • USPS Express International Mail
    • Available for all orders
    • Full tracking, usually arrives within 1 week depending on customs clearance.
For international orders over $300, we require that you either select the USPS Express International Mail option, or one of the FedEx methods. These methods have full tracking so we'll feel more secure knowing that your order will get to you quickly and safely.


One final note - if you're looking to have orders shipped via FedEx, we encourage you to sign up for FedEx Delivery Manager. It's a free service that allows you greater control and visibility over your orders (not just from us, but for any vendor shipping to you via FedEx). You can communicate special needs for delivery (such change the delivery address, hold for pickup, provide delivery instructions) through the tool.

Clear as mud? Still have questions? Let us know in the comments below or send us an email. We are happy to help!

Write On,
Rachel Goulet

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