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Goulet Q&A on a Thursday, what is going on?? Well, there’s going to be a big announcement tomorrow, and I wanted to give Q&A its own day. Definitely make sure to check back here tomorrow.It’s been a busy week launching new pens like the Delta Unica in Orange celluloid, the Stipula Splash, and Lamy gift sets! I’m not done yet either, there’s a bunch more stuff coming. Until then though, sit back and let’s chat about product reviews, pen shows, Noodler’s Art Nib Packs, and how men and women write differently:1) Tom J.- email – ( 8:16) 
The answer to this can be your guess-timate, I don’t need hard data. But, what percentage of customers who buy a product take the time to leave a review of that product? I’m guessing it is less than 10%, but maybe not. These product reviews are so important to me (they have sold me on more items than not) and I devour them whenever I’m interested in a product. But, it seems like there should be more reviews of popular items than there are. Thanks.

2) Eleen Z.- Facebook – (13:00)
What would you recommend for a fountain pen to be used as a highlighter for students? And What highlighter ink would you recommend?

3) Brandon D.- Facebook – (15:53) 
I know you have said you don’t go to many pen shows but coming up on my one year anniversary of getting my first fountain pen (and also my 21st birthday) i was hoping to go to the Columbus Pen Show on November 8th, my question: Is it worth it to go even if i am not able to purchase anything or should i set aside $150 or so to take with me? I currently live two hours away and don’t know if i should use the gas.
4) Tristian N.- Facebook – (20:16)

So you just bought yourself a new pen. Walk us through your steps. Do you admire the packaging? Give the pen a quick sniff? Do you flush it first? Fill it up entirely or just dip the nib first? And lastely, how do you decide on your color? I only have 40 colors and have a hard time choosing, I can imagine this is even harder for you so I’m very curious on your though proces on this matter.

  • my process isn’t unlike what I do in most videos
  • Color is really by what strikes me, also what I don’t yet have/what’s unique in the pen line
5) Chris P.- Facebook – (36:15)
I just got the Noodler’s art nib set as a gift. They’re pretty fun, but I’m wondering: is it worth trying to smooth the non-tipped nibs? And are there any great tips from the artists on Team Goulet on how best to use these nibs (techniques, papers, etc.)?
  • do whatever the heck you want with them, they’re cheap!
  • we’re honestly still figuring them out
  • my Customer Care team has been playing around with them and having a blast
  • I personally just haven’t been able to mess with them yet, honestly
6) Jordan L.- Facebook – (39:04)
I like the (Namiki) Pilot Falcon and the idea of it being great for flex (assuming I don’t want to go vintage) is awesome. But I would be afraid how much you can actually flex it without worrying about springing it. How far exactly will the Falcon flex comfortably? Thanks!
  • some people definitely overdo it
  • we have a certain percentage that we just know are going to destroy their nibs
  • we have been trying to think of ways to help prevent this
  • these nibs are soft, but some popular videos out there show Falcons that have been modified for added flex, and people overdo it trying to emulate these pens
  • should be able to get it to spread to about a .9-1.0mm width regularly, much more and you’re pushing it
  • better safe than sorry!
7) Bruce S.- Facebook – (43:07)

I’ve been watching your videos and have been into fountain pens for about a year now, and one question that always comes to mind when looking at fountain pen stores (brick&mortar and online) in the US is the limited nib grinds. It seems like a pen enthusiast would need to go through another country (i.e. Japan) or through a nib-meister to get some of these grinds. I’m at the stage where I have a good feeling on the pen shape, but interested in exploring grinds of pen. What’s the best way to go about experiencing these nib styles not available to the US (posting, wave, music, coarse, etc.)? As a retailer and fellow enthusiast, do see a need or a move to get more of these into the US?

  • I don’t know much more about these nibs than you do
  • I am working to get more offered in the US
  • it’s always a consideration of what can be made in volume and how much something will sell
  • distributorship needs to make sense, often doesn’t for obscure nibs

8) Henry- Ink Nouveau – (49:27)

Is there a difference between a woman using a fountain pen versus a man? Any difference in writing line thickness, ink, pen or nib selection? Try comparing Brian’s (your) writing with Rachel’s.

  • I wouldn’t say definitely that gender matters, too many other variables
  • there could be assumptions made about hand size, writing angle, writing pressure
  • bigger hands: more pressure, lower writing angle, darker ink/thicker lines
  • smaller hands: less pressure, steeper angle, thinner/lighter lines

9) Donna M.- Facebook – (54:29)
I vividly remember the first time I ever saw a fountain pen in action at age five. How did your love affair with fountain pens begin?
Thanks so much for spending time with me this week, I really appreciate it. Thanks so much for continuing to ask questions, and I’m sorry to all those whose questions I couldn’t answer today. Be sure to check here if you have any old Q&A’s that you missed. Have a great rest of the week!
QOTW: What was the most embarrassing Halloween costume you ever wore as a kid? 
Write On,
Brian Goulet